FAQ’s

Do you accept purchase orders?

Yes, we do. To raise a purchase order please email it to us Info@Cre8tiveResources.com

Payments for purchase orders can be accepted via BACS, Cheque or Paypal.

Please download the information you need to complete your purchase order here.

 

Can I place an order over the phone?

Yes, you can make a call, text, or WhatsApp to 07591 810 146 we are available most hours of the day.

If we do not pick up please leave a message and we will get back to you asap.

Can you provide a VAT receipt for my purchase?

We are not currently VAT registered so we are unable to provide you with this.

What forms of payment do you accept?

Via our website, we accept Paypal, Visa, American Express and, Mastercard. For purchase orders, we accept payment via BACS, Cheque or Paypal

What is the delivery time for a USB stick package?

The orders are normally processed, packaged and sent within 2 days from the day of purchase. Delivery estimates mostly varies between 3 – 5 days.

I ordered a USB stick and it has not arrived.

In most cases, your order will be with you within 7 working days. If after 10 days you have not received anything please get in contact with us Info@Cre8tiveResources.com and we will work to resolve the issue.

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Could you create bespoke resources for a school or business?

Yes, we frequently take on commissioned work for more information on this, please contact us Info@Cre8tiveResources.com

I didn’t receive an email link to my resources after I purchased them.

Please email us Info@Cre8tiveResources.com with any information you have about your order and we will work with you to resolve this.

I have a specific question about a resource.

We are more than happy to answer any and all questions you have about our work that is not covered here. Please email us Info@Cre8tiveResources.com and we will get back to you as quickly as we can.

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What does copyright mean for our resources?

All content and images used within all of our products have been developed by our creators or sourced under license. Any content or images under license have been attributed and can be found on the notes of each slide We believe in copyright protection,  proper use, and attribution of our content and images, however, if there are any issues please don’t hesitate to contact us Infot@Cre8tiveResources.com.

 

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